Websites, AI and smart messaging for small businesses

MsgButler helps UK merchants get online, automate routine customer service and reply to customer texts quickly, so you can spend more time running your business.

Get in touchOur services

Our services

Practical, affordable help tailored to small businesses.

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Website building

Clean, fast, mobile-friendly websites that explain what you do and make it easy for customers to reach you.

  • Design and build
  • Domain and hosting set-up
  • Simple ongoing updates
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AI transformation

We help merchants use AI sensibly: automating customer service, cutting costs and improving everyday efficiency.

  • Automated answers to common questions
  • Streamlined admin workflows
  • Advice on the right tools for you
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Automatic SMS replies

Install the MsgButler app on your own phone, authorise it, and it replies to customer texts using your templates.

  • Template-based auto-replies
  • Scheduling and booking requests
  • Automatic Q&A

Replies are only sent to customers who text you first. No unsolicited marketing, and you stay in control at all times.

How it works

Getting started is straightforward.

1

Talk to us

Tell us about your business and what you'd like to improve.

2

We set it up

We build your website, configure your AI tools, or help you install and authorise the MsgButler app with your own reply templates.

3

You stay in control

Review, adjust or pause anything whenever you like. We're on hand if you need changes.

Why MsgButler

Built for small businesses, not enterprises.

Simple and clear

Plain-English advice and no unnecessary jargon or complexity.

Respectful messaging

We only automate replies to people who contact you. Your customers' trust comes first.

Privacy-minded

We process only the data needed to provide the service, in line with UK GDPR.

You're in charge

Your phone, your templates, your rules. Change or switch things off at any time.

Contact

Questions or ready to start? Drop us an email and we'll get back to you.